Shipping Policy

Thank you for shopping with Pulse Mix! Here's everything you need to know about how we get your order to you.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Shipping Options & Times

🇺🇸 United States

• Standard Shipping (Free): 5–12 business days
• Express Shipping ($15.00): 3–5 business days

🌍 International

• Standard International ($15.00): 10–20 business days
• Express International ($35.00): 7–12 business days

We currently ship to: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and the United Kingdom.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order anytime at 17track.net. If you have any issues, email us at support@pulsemix.net with your order number.

Customs & Duties (International Orders)

International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rates. We recommend checking with your local customs office if you have questions.

Delays

While we always aim to deliver within the timeframes above, occasional delays can occur due to customs processing or high-demand periods. If your order is significantly delayed, please contact us at support@pulsemix.net and we'll sort it out.