Return & Refund Policy

Your satisfaction is our top priority. If you're not completely happy with your PulseMix™ GoBottle, we're here to make it right.

30-Day Money-Back Guarantee

We offer a 30-day return window from the date you receive your order. If you're unsatisfied for any reason, simply contact us and we'll process a full refund — no hassle, no runaround.

How to Start a Return

1. Email us at support@pulsemix.net with your order number and reason for return.
2. We'll respond within 24 hours with return instructions.
3. Once we receive your item, we'll issue a full refund to your original payment method within 5–7 business days.

Conditions

• Items must be returned within 30 days of delivery.
• Items should be in their original condition and packaging where possible.
• We cover return shipping costs for defective or damaged items.

Damaged or Defective Items

If your GoBottle arrives damaged or defective, please email us at support@pulsemix.net with a photo and your order number. We'll send a replacement or issue a full refund immediately — no return needed.

Questions?

We're always happy to help. Reach out at support@pulsemix.net and we'll get back to you within 24 hours.