Frequently Asked Questions

🔋 Battery & Charging

How long does the battery last?
The GoBottle battery lasts for approximately 15–20 blending cycles on a full charge — plenty for a full day of use.

How do I charge it?
Simply plug in the included USB cable to any USB port or wall adapter — just like charging your phone. A full charge takes about 2 hours.

Can I use it while it's charging?
We recommend fully charging before use for best performance.

⚡ Performance

Can it crush ice?
Yes! The 6-blade motor is designed to handle ice, frozen fruit, and greens with ease.

How long should I blend?
Most smoothies blend perfectly in 30–60 seconds. For tougher ingredients like ice or frozen fruit, run it for 60–90 seconds.

How much can it hold?
The GoBottle holds 16oz (approximately 480ml) — the perfect single-serving size.

🧼 Cleaning

How do I clean it?
Self-cleaning is easy: add warm water and a drop of dish soap, blend for 20–30 seconds, then rinse. That's it!

Is it dishwasher safe?
We recommend hand washing to extend the life of the bottle and motor seal.

🚚 Shipping & Orders

How long does shipping take?
US Standard shipping takes 5–12 business days. US Express typically arrives in 3–5 business days. International orders may take 7–20 business days depending on your location and shipping method.

Do you ship internationally?
Yes! We ship to many countries worldwide including Canada, the UK, Australia, Germany, France, Japan, and more. International shipping rates are calculated at checkout.

How do I track my order?
You'll receive a tracking email once your order ships. You can also visit 17track.net or email us at support@pulsemix.net with your order number for updates.

↩️ Returns & Refunds

What's your return policy?
We offer a 30-day money-back guarantee. If you're not happy with your GoBottle for any reason, contact us and we'll make it right.

My GoBottle arrived damaged. What do I do?
Email us at support@pulsemix.net with a photo of the damage and we'll send a replacement right away.

💬 Still have questions?

Reach out to our team at support@pulsemix.net and we'll get back to you within 24 hours.